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Getting Started
Welcome to the TicketAid Documentation!
Now that you have invited the bot to your discord server, you can begin!
TicketAid is a modmail ticket system whereby tickets are created via direct messages with the bot whereas staff will interact with the tickets via a channel on the server. TicketAid focuses on keeping your server support system professional and efficient.
Bot Features:
- Tickets are tracked and stored via transcripts which are sent into the specified ticket logs channel and direct messaged to the ticket author at the end.
- The bot hardly goes offline, if it does, it is most likely due to planned maintenance. Join our Support Server to request help.
- TicketAid comes with all the necessary checks to make sure that only the users with the assigned staff role are able to use the restricted staff commands.
Support:
TickedAid is associated with UtiliBots, if you require any support or wish to forward feedback or suggestions then you can do so by visiting the discord server here.
Last modified 2mo ago
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